Ultimate CampersHome

Privacy

Privacy Policy

Ultimate Campers, operated by Eagle Outdoors Australia Pty Ltd, respects your privacy and handles personal information in connection with camper sales, service, events, accounts and online orders.

Information we collect

  • Contact, account, delivery and payment-related details you provide.
  • Camper, service, warranty, trade-in and enquiry information.
  • Website usage and technical information where analytics or security tools are enabled.
  • Photographs and documents you choose to upload for an appraisal, warranty or technical assessment.

How we use information

  • Respond to enquiries and provide requested products or services.
  • Operate customer accounts, orders, payments, bookings and support.
  • Protect the website, prevent misuse and meet legal obligations.
  • Send marketing only where permitted, with an option to unsubscribe.

Cookies, analytics and embedded content

Essential cookies and local browser storage support account sessions, security, checkout, saved builds and privacy preferences. These functions remain available without an analytics prompt.

For ordinary Australian visitors, the website may use privacy-conscious Google Analytics 4 measurement on public pages to understand general website use and agreed conversions. We do not intentionally send names, email addresses, phone numbers, addresses, uploaded files, form contents, passwords or account and order details to analytics. Advertising personalisation, remarketing and social-media advertising pixels are not part of this measurement setup. The consent architecture remains available for stricter requirements, international visitors or future advertising campaigns.

Some pages contain privacy-enhanced YouTube videos or Matterport tours. These providers may receive technical information when you choose to load or interact with their embedded content. Their own privacy terms apply.

Service providers and disclosure

We may share information with service providers that support hosting, payments, email, freight, customer management and website operations. Payment-card details are handled by the payment provider and are not stored as complete card numbers by this website. We may also disclose information where required by law or with your consent.

Access, correction and complaints

You may ask to access or correct personal information we hold, or raise a privacy concern, by contacting Ultimate Campers. We will verify requests where appropriate and respond in accordance with applicable Australian privacy law.

Contact

Email [email protected], call 1300 500 077, or write to Ultimate Campers, 39–41 Shelley Road, Moruya NSW 2537.

Last updated 5 September 2026.